RTS XCP-24 Wartungshandbuch PDF herunterladen (Seite 3)

RETURN SHIPPING INSTRUCTIONS

PROCEDURE FOR RETURNS

If a repair is necessary, contact the dealer where this unit was purchased.

If repair through the dealer is not possible, obtain a RETURN AUTHORIZATION from:

Customer Service Department

Telex Communications, Inc.

Telephone: (877) 863-4169

Fax: (800) 323-0498

DO NOT RETURN ANY EQUIPMENT DIRECTLY TO THE FACTORY WITHOUT FIRST OBTAINING A

RETURN AUTHORIZATION.

Be prepared to provide the company name, address, phone number, a person to contact regarding the repair, the type

and quantity of equipment, a description of the problem and the serial number(s).

SHIPPING TO MANUFACTURER FOR REPAIR OR ADJUSTMENT

All shipments of RTS products should be made via United Parcel Service or the best available shipper, prepaid. The

equipment should be shipped in the original packing carton; if that is not available, use any suitable container that is

rigid and of adequate size. If a substitute container is used, the equipment should be wrapped in paper and surrounded

with at least four inches of excelsior or similar shock-absorbing material. All shipments must be sent to the following

address and must include the Return Authorization.

Factory Service Department

Telex Communications, Incorporated

West 1st Street

Blue Earth, MN 56013 U.S.A.

Upon completion of any repair the equipment will be returned via United Parcel Service or specified shipper collect.

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RTS XCP-24 Wartungshandbuch Seite 3