(
IER worldwide
)
Since its creation in 2002, the IER GmbH Service Center has continuously
developed its service activities. IER GmbH now provides workshop
and on-site maintenance not only for IER products but for a large range
of airport and airline IT systems and infrastructures as well.
IER GMBH:
a wide scope of services
FREQUENCIES IER N
°
22 -
Published by IER Communications Depar
tment
Publication Dir
ector:
Emmanuelle Mussar
d
Editor in chief: Edwige Languin
Our thanks to the following for their contributions to this issue: Jean-Pier
r
e Sany - Alexis Her
not -
Santiago Flores (Renfe) - Juan Carlos Calleja (Siemens) - Jean Salomon - Stephan Copart - Vasco Carrico -
Guido Bajus (IER GmbH) - Jean-Luc Rauline (IER Spain)
IER - 3 r
ue Salomon de Rothschild - BP 320 - 92156 Sur
esnes Cedex, France
Tel. : + 33 (1) 41 38 60 00 - Fax : +33 (1) 41 38 62 00 - e-mail : wier-contact@ier.fr - http://www.ier.aero
aressy.com - 11/07 - 3629
D
uring the last two decades, the IER
installed base in Nor
thern, Eastern
and Central Europe has significantly
expanded, particularly in some of the major
German airports. In 2002, it was only
logical to then set up a new service center
able to offer quick and dedicated services
to our growing number of customers.
The obvious central country was Germany.
IER chose the city of Uetze, located
30 km east of Hannover and close to three
of the largest German airports: Hannover,
Hamburg and Dortmund.
A total of 22 staff members, skilled
technicians and technical support engineers
are located in the main office in Uetze
and the two local offices at Hannover
and Hamburg airports.
Third-party maintenance
services
In recent years, IER GmbH has expanded
the scope of its services from standard
repair service for IER products to third-
party maintenance services for other types
of equipment.
The services now provided target IT support
for airport authorities, airlines,
handling agents, back of
fice systems,
check-in systems, boarding gates,
common use providers (CUTE), baggage
reconciliation and data infrastructure.
The scope of IER GmbH activity now also
includes specific ser
vices such as:
• the installation, de-installation, reallocation
and upgrade of IT equipment,
•
the provision of specialized fast
on-site support (24/7), with very strong
commitments on restore time,
• the complete provision of IT support
services from warranty handling
and in-house repair to logistics,
• project management,
• refurbishment of IER equipment.
Guido Bajus, General Manager of IER
GmbH says: “
Our objective is to bring
added value to our customers, not only
by focusing on IER products but also
by taking in charge a larger part of their
equipment. Specialized bespoke IT services
in the airport and airline industries are one of
today's important business challenges and
a sour
ce of potential gr
owth for IER GmbH
.”
MO
R
E ABOUT
www
.ier
.aero
Agenda 2008
Visit www.ier.aero to be informed
of our next events.
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and suggestions...
> info@ier.aero
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ersion of
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3
CUTE systems maintained at 3 major airports
in Germany
22
IER staff members
+
130
customers served
KEY FIGURES
GERMANY
IER GMBH
Praklastr. 1
31311 UETZE
Tel. +49 (0) 5173 6906 30
Fax +49 (0) 5173 6906 50
info@ier-gmbh.de
info@ier-germany.de
Hannover
Hamburg
2D BARCODE:
IER suite for check-in
and boarding solutions
In order to develop cost reduction possibilities
in the air transportation industry, whilst at the
same time enhancing convenience for the air
traveler, 3 years ago IATA launched the
Simplifying the Business Program. Bar Coded
Boar
ding Passes, commonly named BCBPs,
are one of the five initiatives of this program
which, accor
ding to IA
TA, enables the passenger
to print out his or her boarding pass at home
and to check-in easily on a self-service kiosk.
Today the use of bar coded boarding passes
is on the rise, driven by industry self-service
facilities and cost cutting imperatives.
The adoption of barcodes facilitates the growth
of new technology solutions such as self-service
check-in kiosks and self-boar
ding gates.
BCBPs allow passengers to travel with just
one boarding document, even for multi-
segment itineraries.
The IATA standard, based on the PDF 417
barcode, makes it possible to put an entire
itinerary on a unique boarding pass thanks
to the 2D barcode's high information
storage capacities.
IA
TA has set a timeline for BCBPs, stating
that by 2008 all airlines must be BCBP
capable and by 2010 all boar
ding passes
must be BCBPs. Both barcode and magnetic
stripe boarding passes will be accepted until
2010 but airlines and airpor
ts must star
t
preparing for this deadline now.
Switching to 2D barcodes
with IER
IER, as a leading manufacturer and supplier
of passenger and baggage pr
ocessing systems,
has developed a complete suite of barcode
check-in and boarding solutions fully compliant
with IA
T
A's BCBP standar
ds.
C
ONT
’D
P
/4 & P/5
IER Paper Consumables,
the one-stop-shop
P/6
Aliss & Aladin
IER check-in applications
P/7
IER in Germany:
a wide scope of services
P/8
Services Technologies IER worldwide
(
success
)
CONTENTS
headline News
FROM ONE REVOLUTION
TO ANOTHER
The barcode is currently revolutionizing
air transportation, and with IER's
new range of 100% barcode check-in
solutions you can make the most of it
right away. Read all about it in this
issue: three new printers, the IER 400,
IER 500 and IER 560 to cover all your
check-in printing r
equirements and
two readers, the IER 600 and IER 610,
the only transitional reader equipped
with both a barcode reader and
a motorized ATB reader.
But this first revolution is paving
the way to others. As we are constantly
striving to help you further cut costs,
our new range features technologies
(IP connections and Linux OS) which
are already preparing for a second
revolution in equipment maintenance.
We will soon be introducing a supervision
software program and offering a mainte-
nance service that should drastically
reduce operating costs while rendering
equipment available more than 99%
of the time.
Other revolutions are still in the pipeline.
You will shortly be able to discover our
automated boarding and immigration
contr
ol solutions…
So stay tuned…
J
ean-Pierre SANY
Senior V
ice Pr
esident
Inter
national Sales
2D Barcode
A complete
new suite
of solutions
P/3
(34 Seiten)
(36 Seiten)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
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